If you need to figure out what type of Chatbot is right for your business, this article is for you. When you think of a Chatbot, you immediately think about the possibility for the end user to chat freely with your clever Chatbot. In practice, however, this almost never happens. Almost all of the Chatbots that exist today on the market do not allow the end user to chat "freely" with the Chatbot. The reason for this lies in the fact that the establishment and operation of a Chabot is very complex, and in order to narrow the range of possibilities, Chatbot developers limit the discourse to a very narrow narrative.