Articles tagged as: NLU

Knowledge is power

We've already talked about it - Repetition in the Chatbot

The more sophisticated a Chatbot is, the better its ability becomes in remembering what was said and in which situation, and as a result provide a higher quality user experience. If you are looking to understand the implications of repetition in the conversation with the Chatbot, the impression it leaves on the user, and why it is problematic, you can find examples here that will illuminate the subject.
You can also learn about the feature we developed for this situation, “Smart data collection”, and see if it is suitable for you.

Full article